Putting a spotlight on those working in the residential care sector, Galanos House was one of the settings for the new series which sees actress, Natalie Cassidy (Eastenders), work alongside carers and staff as she trains for an NVQ qualification in care.
Dedicated solely to veterans of the Armed Forces and the loved ones who supported them throughout their service, Galanos House staff warmly welcomed Natalie as part of the team.
Staff members Amy Cotterill and Zac Knight, both 27, introduced Natalie to the specialist care provided to residents and involved her in a range of daily activities, including bread making led by resident baker Alan Silet, 87. Natalie also experienced the distinctive approach used by the Poppy Lodge team in supporting residents living with dementia, even changing into pyjamas to assist with residents’ bedtime routines.
Amy Cotterill, who mentored Natalie during her time at Poppy Lodge, said: “It was lovely to meet and mentor Natalie. She was so passionate about caring for others and willing to learn about my own experiences in the health and social sector. She embraced the whole experience and fully immersed herself into our community.”
She added: “I believe it’s important for people to understand the work we do at Galanos House, as care work can sometimes be misunderstood or unfairly stigmatised. I hope the documentary highlights how meaningful and rewarding a career in care can be, and the positive impact it has on the lives of those receiving support.”
Jo-Anne Wilson, Care Home Manager, added: “At Galanos House, there’s a genuine sense of community, with residents connecting through shared military experiences and building strong friendships, whether they are age 52 or 102. The team of staff takes great pride in supporting those who have served the country, creating a warm and welcoming place to call home with plenty of activities and social opportunities.
“By taking part in this documentary, we hope to shine a spotlight on social care, the Royal British Legion and the home itself. We’re all looking forward to coming together to watch the programme and seeing Natalie’s experience at Galanos House brought to the screen.”
Natalie Cassidy: Caring Together is available on BBC iPlayer. For further information on the RBL or to get support, visit rbl.org.uk.
