The Managers Conference 2023
PROGRAMME
SOLD OUT!
Hosted by NCF and Skills for Care, and in collaboration with ARC England, this conference champions and supports the crucial role of managers in adult social care.
DAY 1 – 13th March
Time | Session | Room | |
18:30 (1 hour) | Registration and drinks reception – sponsor | Exhibition space | |
19:30 (10 mins) | Welcome | Vic Rayner OBE, Chief Executive Officer, NCF Oonagh Smyth, Chief Executive Officer, Skills for Care | Main room |
19:45
| Dinner | Main room | |
19:45 onwards
| Dinner speaker/ Entertainment/ quiz
| Main room | |
DAY 2 – 14th March
Time |
| Session | Room | ||||||||||||
09:00 |
| Registration, refreshments and exhibition | Exhibition | ||||||||||||
09:45 (10 mins) | Chair’s opening remarks Headline Sponsor Address | Liz Jones, Policy Director, NCF (Conference Chair) Christoph Marr, Managing Director, Marr Procurement | Main room | ||||||||||||
09:55 | Plenary 1 | Sophie Chester-Glyn, Director of Coproduced Care | Valuing Our People – how to be the employer of choice and strengthening the voice of the sector
| Main room | |||||||||||
10:25 | Workshop session 1 | ||||||||||||||
a | Dave Griffiths, Head of Workforce Intelligence Helen Dannatt, Project Manager – Relationship and Engagement | The Adult Social Care Workforce Data Set (ASC-WDS) – how it helps the sector and 20,000 care providers The ASC-WDS is relied upon by decision makers across the sector. It also helps care providers run their service. Find out how ASC-WDS can benefit your care service including: – helping you gain access to funding for staff training – using data to better understand workforce metrics – providing safe and free management of staff records – manage your staff training needs – accessing discounts on products from Skills for Care and endorsed training providers with the ASC-WDS Benefits Bundle – making your voice heard at local, regional and national level. This workshop is aimed at those yet to use ASC-WDS and those who wish to get maximum benefit from their ASC-WDS account. | e | Steve Wilon, Learning Disability Nurse and a PBS Facilitator | Four Corncerstones I qualified as a learning disability nurse in 1995 and my workshop is an experienced base exploration of what theories work best in practice for services to be implementing in order to provide enabling, empowering & person centred support so that people with learning disabilities can flourish and experience self determination. | ||||||||||
b | AOD Sarah-Jane Dale, Chief Operating Officer | Belonging to a ‘real’ team makes us want to stay” Belonging is a basis psychological human need, to form and maintain strong, stable interpersonal relationships. We know that belonging in ‘real’ teams: supports our resilience, it enables creativity and problem-solving, breaks down ‘them and us’ barriers, promotes engagement and commitment, encourages organisational citizenship and all these things can support recruitment and retention. This workshop offers insights into the evidence base, sharing practical tools and techniques to help establish a genuine sense of belonging to a ‘real’ team. | f | Skills for Care Louise Hunt, Project Manager Natalie Spinks, Project Manager | Confident with Difference Consider how well diversity is embraced and supported within your organisation, and how you could improve it. Relevant for all service types and settings, this workshop will focus on practical activities, advice and ideas drawn from two Skills for Care resources: Confident with Difference and the LGBTQ+ Care in Later Life framework, due to be launched in February 2023. Supporting diversity is key to a positive workplace culture and is recognised as important by the Care Quality Commission (CQC) to the provision of great care. | ||||||||||
c | Pippa Bruckland, Community Coordinator, MacIntyre Tricia Nicoll, Director | Thinking differently about recruitment This session will explore the role of organisations in their local communities as we seek to recruit and keep fantastic staff teams. Tricia Nicoll will share work she is doing across Oxfordshire and with MacIntyre, and Pippa Bruckland will give more detail about community connection initiatives withinMacIntyre. The focus is on how local people see and connect with an organisation and therefore think of it as somewhere they would want to work. | g | Ann Hilton, CEO, Hilton Nursing Partners
| Delivering specialist homecare This workshop will share the unique Hilton model of nurses, therapists and nurse led personal nursing assistants across the country, working with the NHS and social care commissioners to support safe timely hospital discharges and recovery programmes.
| ||||||||||
d | Kate Gore, NCF Digital Transformation, Innovation and New Directions Glenn Ashton, Person living in a Shared Lives arrangement Sefton New Directions; James Ashton, Person living in a Shared Lives arrangement. Sefton New Directions; Karen Bennett, Registered Service Manager Sefton New Directions; Hazel Friar, Shared Lives Officer Sefton New Directions & Andrea Woods, Head of Operations Sefton New Directions | Digital Innovation: Using modern day technology to enhance people’s lives and co-produce positive outcomes. This session explores the journey from co-production to embedding technology that achieves positive outcomes for people in receipt of care and support. Using case examples, this session unpicks how ideas grow into reality; enabling greater independence, improved wellbeing and more opportunities for choice and control for the person. This is an essential workshop for those who want to understand how co-produced technology leads to better outcomes for the person, their family and their support. | h | Clive Parry, England Director, ARC and David Sargent, CEO, Real Life Options
| The ARC Learning Disability and Autism Research Unit – the provider perspective Data and information about the learning disability and autism sector can be either hard to find or of poor quality. To address this, in 2022, the Association for Real Change created a new Research Unit. This session will introduce Managers to the project and discuss what we hope to achieve with it. The session, which will come from a service provider perspective. | ||||||||||
11:10 | Refreshments and exhibition | Exhibition | |||||||||||||
11:40 | Panel session | ||||||||||||||
Managers Panel – reflecting the diversity of services and experience of being a manager | |||||||||||||||
12:25 | What’s on next and after lunch | Liz Jones, Policy Director, NCF | |||||||||||||
12:30 | Speed dating round the exhibition – goodie grab! | Exhibition | |||||||||||||
13:00 | Lunch and exhibition | Exhibition | |||||||||||||
13:45 | Plenary 2 | Policy essentials | Liz Jones, Policy Director, NCF | Main room | |||||||||||
13:55 | Discussion session | ||||||||||||||
Sharing Lived experience Bill Parton, Belong Surinder Kaur, MHA Claire Lambell, ARC | A panel of lived experiences showcasing why great care matters | Main room | |||||||||||||
14:25 | Workshop sessions 2 | ||||||||||||||
i | The Outstanding Society Zoe Fry, Director Samantha Crawley, Chief Executive Officer at Bracebridge Care Group | Recruitment and retention The Outstanding Society is delighted to be delivering retention and a recruitment workshop(s) at The Managers Conference. Join us to get some top tips around this critical topic with your colleagues in a relaxed, informal open learning forum. | m | Lucy Jobbins, PhD Candidate in Clinical Neurosciences within the Sleep and Circadian Neuroscience Institute at the University of Oxford | The role of sleep and circadian rhythms on health and in ageing This talk will share insights into the impact that sleep and circadian rhythms have on health, practical ways of supporting better sleep, and will then focus on the role that sleep and circadian rhythms play in both healthy ageing and dementia. (CONFIRMED) | ||||||||||
j | Julie Armstrong-Wilson, Chief Operating Officer and Ginny Allen – Social Care Programme Lead, Gold Standards Framework | Why end of life care is everyone’s business End of life care is everyone’s business | n | Emma Smith, Learning Disability England’s Policy & Partnerships Manager LDE Ramandeep Kaur, Learning Disability England family supporter | Good Lives: Building Change Together – workshop on how people with learning disabilities and services are supporting good lives now and for the future Good Lives: Building Change Together is a coproduced vision for change that highlights the practice supporting Good Lives now or that LDE members want to grow. Learning Disability England members will share how you can be part of a unified regional and national push for fundamental changes in systems and services and in government policy, which will benefit people with learning disabilities, families and values-led providers | ||||||||||
k | Painchek and Vayyar care Tandeep Gill, Head of Business Development, Painchek Stuart Barclay, Vayyer Care’s UK Sales Director
| Changing the Face of Dementia Care: AI at the Forefront of Transformation This workshop explores how new AI-powered technologies are converging to enable proactive, predictive and preventative models of falls management in dementia care. Tandeep Gill of PainChek explains why pain increases the likelihood of falls by 100%, why it’s still an under-recognised risk factor, and how caregivers are leveraging an easy-to-use app to read facial micro-expressions, identifying pain in order to reduce fall incidence. Vayyar Care’s Stuart Barclay discusses how 4D imaging radar data is used to identify social isolation, ensuring that people with early-stage dementia maintain interactions, thus delaying deterioration. It identifies falls that people with dementia fail to report, highlighting risk of subsequent falls. It also flags up reduced mobility and “walking with purpose”, and provides alerts at high-risk moments, such as when a resident is getting out of bed. Attendees will discover how, through synergy with connected care platforms, these solutions are supporting new, holistic models of care. | o | Skills for Care Louise Hunt, Project Manager | Confident with Difference Embracing and Embedding Equality, Diversity and Inclusion Consider how well diversity is embraced and supported within your organisation, and how you could improve it. Relevant for all service types and settings, this workshop will focus on practical activities, advice and ideas drawn from two Skills for Care resources: Confident with Difference and the LGBTQ+ Care in Later Life framework, due to be launched in February 2023. Supporting diversity is key to a positive workplace culture and is recognised as important by the Care Quality Commission (CQC) to the provision of great care. | ||||||||||
l | AOD Sarah-Jane Dale, Chief Operating Officer | Team working Belonging is a basis psychological human need, to form and maintain strong, stable interpersonal relationships. We know that belonging in ‘real’ teams: supports our resilience, it enables creativity and problem-solving, breaks down ‘them and us’ barriers, promotes engagement and commitment, encourages organisational citizenship and all these things can support recruitment and retention. This workshop offers insights into the evidence base, sharing practical tools and techniques to help establish a genuine sense of belonging to a ‘real’ team. | p | Kate Gore, NCF Digital Transformation, Innovation and a provider Glenn Ashton, Person living in a Shared Lives arrangement Sefton New Directions; James Ashton, Person living in a Shared Lives arrangement. Sefton New Directions; Karen Bennett, Registered Service Manager Sefton New Directions; Hazel Friar, Shared Lives Officer Sefton New Directions & Andrea Woods, Head of Operations Sefton New Directions | Digital Innovation: Using modern day technology to enhance people’s lives and co-produce positive outcomes. This session explores the journey from co-production to embedding technology that achieves positive outcomes for people in receipt of care and support. Using case examples, this session unpicks how ideas grow into reality; enabling greater independence, improved wellbeing and more opportunities for choice and control for the person. This is an essential workshop for those who want to understand how co-produced technology leads to better outcomes for the person, their family and their support. | ||||||||||
15:10 | Refreshments and exhibition | Exhibition | |||||||||||||
15:40 | Plenary 3 | CQC CQC – Hazel Roberts (Deputy Director of Operations, CQC East of England) | Putting people at the heart of regulation: an update from CQC. Hazel will talk about change and transformation at CQC. She will provide an update on:
| Main room | |||||||||||
16:10 | Plenary 4 | Dr Natalie Yates-Bolton Executive Coach, Five Blocks Coaching (CONFIRMED) | Compassion: Health, Wellbeing and leadership Compassion is a crucial aspect of care; while being vital in the care provided it is also linked to the prevention of burnout in staff In this session we will explore how leaders can use a compassionate approach to support their teams with their resilience and well-being. The role of self-compassion and the value of coaching for leaders will be addressed. | Main room | |||||||||||
16:40 | Plenary 5 | Vic Rayner OBE, Chief Executive Officer, NCF Oonagh Smyth, Chief Executive Officer, Skills for Care | Closing remarks | Main room | |||||||||||
16:50 | Close | ||||||||||||||
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