More details on the 2020-21 survey will be released soon.

The Social Care sector’s reward benchmarking study

Social Care Reward is a benchmarking study specifically tailored to the needs of the UK social care sector. The study involves benchmarking the social care reward policies and practice of social care organisations in the UK – with 62% of those represented by NCF member organisations in 2019-20.

The study is undertaken by Agenda Consulting in partnership with The National Care Forum, Care England and the Voluntary Organisations Disability Group.

The aim of the survey is to build a picture of the social care reward practices of social care organisations in the UK to enable participants to compare their performance with each other and to pinpoint their strengths and areas for development.

“Social care organisations need as much data and intelligence as they can get to help them understand how their overall pay and reward offer compares to the rest of the sector. This year’s Social Care Reward report provides a comprehensive picture of pay and reward data for essential social care workforce roles, as well as a tailored scorecard for each participating organisation to help them drill down into the facts and figures. It will help social care employers to understand how they are attracting the workforce that they need, how to highlight what may differentiate their pay and reward offer and will help to inform successful, informed engagement with and retention of their key asset – their social care workforce.”
Vic Rayner, Executive Director, National Care Forum

Covering 29 roles, across 9 English regions, Northern Ireland, Scotland and Wales, participating allows you to benchmark your package against others in the sector.

In the 2019-20 the highest number of participants to date signed up for the study. The study offered participants the ability to select their peers and benchmark their approach to pay, terms and conditions, maternity, holiday and more.

Continuing financial, recruitment and retention concerns in the sector means that getting your overall pay and benefits offer right is vital.

Why participate in Social Care Reward?

  • Provides you with useful benchmarking information against which to compare your own organisation
  • Participating in the Social Care Reward: Pay, Terms and Conditions Benchmarking Study itself is by far the best way to gain the most benefit, both in terms of the quality and breadth of the information you receive and in terms of cost effectiveness. In short, you pay less and get far more insightful information
  • By taking part your organisation enjoys a significant number of benefits which are not available to nonparticipants:

– Your Own Organisation Scorecard – a detailed comparison of your organisation’s performance against your chosen peers on all measures in the study

– Access to a suite of online tools to examine your performance in more detail and illustrate your performance graphically.

– Ability to track your performance over time.

– Access to contacts from each participating organisation to share information and best practice.

– Invitation to a Training Webinar providing the opportunity to learn more about using all the reports effectively and to network with colleagues from other participating organisations.

To find out more about the study and how to participate, contact April Ross, Membership and Communications Officer [email protected]

If you are a non- NCF member please contact, or call Agenda Consulting on 01865 263720.