Devonshire Court

RMBI Home Devonshire Court in Leicester has received an overall rating of ‘Outstanding’ following a recent inspection of the care home by The Care Quality Commission.

The Home, which provides residential care and dementia support for up to 69 residents, was found to be offering an ‘Outstanding’ caring, responsive and well-led service to its residents and was rated ‘Good’ in two further categories. CQC also praised the excellent end of life care provided.

According to the report, published by CQC on 26 September 2018, people at the Home enjoy life with their social and physical needs extremely well met by a dedicated staff team that is kind, caring and compassionate.

Residents are fully involved in the running of the Home, have maximum choice and control over their lives with their voices being heard. This includes deciding which activities and hobbies they wish to take part in. Devonshire Court offers a vast range of activities for people’s individual needs and abilities, from gardening to arts and crafts, to day trips and gentle physical exercise.

The inspection, carried out on 15 August, found the registered manager and her team to be providing excellent leadership to staff, ensuring good staffing levels to meet the needs of residents, and pursuing a long term vision for the Home with excellent standards.

Juliet O’Connor, Home Manager at Devonshire Court, said: “We are thrilled at receiving our ‘Outstanding’ rating from CQC, following hard work during the past year to raise standards of care at the Home and to provide the best support possible for our residents.”

Mark LLoyd, Managing Director of RMBI Care Co. said: “I am delighted to see Devonshire Court performing in the top range of care homes across the country. Our residents’ health and wellbeing is always at the forefront of our work at RMBI Care Co. and it is fantastic to see this reflected in our regulator’s report.”

In June 2018, the Home opened a new boutique care centre at its premises, offering support for up to 10 people in individual themed rooms with a luxurious feel. Devonshire Court has also been running a residents’ dreams project for the past year, which aims to make residents’ dreams – large or small – come true and has seen residents re-visit former childhood places, meet elephants and attend a Tom Jones concert, amongst many others.

Prince Michael of Kent Court

RMBI Home Prince Michael of Kent Court in Watford has received an overall rating of ‘Outstanding’ following a recent inspection of the care home by The Care Quality Commission. This is the second home owned by RMBI to receive and Outstanding rating from the Care Quality Commission.

The Home, which provides residential care and dementia support for up to 55 residents, was found to be offering an ‘Outstanding’ effective, responsive and well-led service to its residents and was rated ‘Good’ in two further categories.

CQC also praised the Home’s focus on dementia care, describing it as “inspirational”.

According to the report, published by CQC on 17 December 2018, the residents at Prince Michael of Kent Court receive: “an excellent standard of care and support because of the ‘people first’ culture developed in the Home. People were supported by a motivated staff team who were passionate about achieving excellent outcomes for people.”

The Home’s dementia facilities, which include a specially created street themed garden from a bygone era, were highlighted in the report: “The environment has been created using imaginative and inspirational ideas with a particular focus on people who were living with dementia, to support and enable them to live safely and with minimal restrictions.”

The inspection, carried out between August 29 and 31, found the Home’s staff to be “highly motivated and passionate about providing opportunities for people to continue to live a full and rewarding life.”

The report also described the Home as being “driven by the wishes of people they supported. People were encouraged to live their lives in the way they wanted and were involved in innovative, creative and meaningful activities. They were supported and encouraged to pursue a vast range of innovative hobbies that were of interest to them.”

Beverley Roberts, Home Manager at Prince Michael of Kent Court, said: “We are thrilled at receiving our ‘Outstanding’ rating from The Care Quality Commission. We’ve worked hard during the past year to raise standards of care at the Home and to provide the best support possible for our residents. We’re especially passionate about ensuring residents living with dementia thrive at our Home and so it was particularly satisfying that this was highlighted in the report.”

Mark LLoyd, Managing Director of RMBI Care Co., said: “I am delighted to see Prince Michael of Kent Court being rated in the top 2 or 3% of highly rated care homes in the country. The rating reflects on the amazing team in place at the Home, who at all times focus on the wellbeing and quality of life of people living at the Home. It is fantastic to see this reflected in our regulator’s report.”

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