NCF Consult

A service for care organisations

NCF Consult helps adult social care providers find high quality consultants, offering a wide range of specialist support, to save you time and money in searching and interviewing.  All consultants have worked in the adult social care sector and have been specially selected by NCF in our rigorous application process.

 

 

 

The types of specialist support available include:

  • Quality:  Preparing for inspections / Mock inspections / Clinical governance / Operational management / Safeguarding / Complaint investigation and resolution / Crisis and risk management / Quality improvement programmes / Care Plan audits / Mystery shop services / Digital and technology enabled care
  • Change:  Culture transformations / Business transformation / Business planning / Digital leadership
  • People: Succession planning / Recruitment campaigns / Staff retention /  Performance management / Wellbeing and resilience / Coaching and mentoring
  • Communication: Public relations / Media training / Branding / Digital campaigns / Customer journey mapping / Occupancy support / Competitor analysis / Fundraising support

 

You do not have to be a member to benefit from this service although NCF members are entitled to discounted rates.

 

 

We work with you to make the appointment as easy as possible:

  1. to help you scope the brief detailing your objectives, milestones, considerations and budget,
  2. match you to the right consultant with the relevant skill set and also the right ‘chemistry’,
  3. offer a 3-way call to make the introduction, discuss the brief and help resolve any concerns.
 
If you have a requirement that you would like to discuss, please get in touch with Lyn Evans: [email protected] or 02475 185524

As a new member of NCF we were pleased to discover the capability of NCF Consult and have already used it for a pre-CQC inspection. It resulted in a very thorough report and list of recommended actions. Later in the year we intend to use NCF Consult for a Trustee training session. We've found NCF to be very responsive and we look forward to deepening our use of their information and other support  services.

James Hirons – Caring for the Elderly

The NCF Consultants came in before a CQC inspection in one of our Registered Care Homes, and spent the day at the service. They were very professional, knowledgeable and thorough. We already had an action plan in place around compliance and improvement, and the NCF provided us with ‘fresh eyes,’ giving us the opportunity to identify the areas we needed more specific focus on. While having a newly Registered Manager in post, new staff members and the stress of the imminent CQC inspection, it was an extremely useful exercise to give us confidence and focus to ensure that the manager, the team and the service presented as well-organised, focused and competent and positively against the KLOEs. It was well received by our staff and residents, and we are grateful for the effective advice and recommendations that have had a positive impact on the way we work and our CQC rating.

Hestia