Thursday 28 July 2022 – Lindsay joins QCS as Head of Social Care Content after working as a senior leader in adult social care for over 17 years. She is a Registered Adult Nurse and has worked in a number of operational leadership roles. They include Registered Manager, Regional Support Manager, Regional Clinical Quality Manager, Head of Quality Assurance and Director of Health.
As QCS’s new Head of Social Care Content, Lindsay will bring a wealth of operational experience to the role. Working cross-functionally while utilising her vast knowledge and experience of coordination, collaboration and consolidation. Lindsay will ensure that the QCS product continues to evolve, remains focused on the needs of our customers, and always meets their ever-changing requirements.
Damaris Daniels, QCS’s Director of Content and Operations, said, “We’re delighted to welcome Lindsay to the QCS team. She has dedicated her career in social care to leading, supporting and mentoring teams to provide exceptionally high standards of care for people in social care. Lindsay’s role at QCS presents the organisation with an exciting opportunity to utilise her extensive operational knowledge and insight to drive forward quality and innovation, while transforming customer content. While she brings with her invaluable experience in commercial operational leadership, clinical governance quality assurance and quality improvement in social care, we hired her because she has an innate ability to join the dots between the different functions in our organisation, which will inevitably provide richer customer content as we continue to grow and scale.”
Lindsay added, “Having spent the majority of my career working in operational roles in social care, I’m excited to be leading a team that is responsible for creating QCS content for thousands of customers. The key to creating better content is to understand the complex and ever-changing challenges that our customers face. Therefore, in addition to collaborating with several teams across the organisation, I’ll be spending one day each month working on the frontlines, so that I can continue to keep my finger on the pulse and keep a real- world picture of the sector constantly in view. I know, by doing so, we will help more services deliver an incredible standard of care to those they support.”