Its refreshed tailored policies recognise the diverse range of service users that providers support, and the challenges those working in the sector face. Delivering clear direction and guidance, they promote best-practices and positive outcomes.
Damaris Daniels, Content Director at QCS, said, “When services are steeped in regulation and best practice, the sector can be empowering and change lives for the better, enabling individuals to live the life they choose – rather than the life that has been chosen for them.”
Content in existing key policies has been boosted with the addition of topics such as Positive Behaviour Support (PBS) and communication. QCS has also streamlined the suite, used more inclusive language and updated titles to ensure the content is appropriate for Supported Living providers.
The umbrella of supported living services provides hundreds of thousands of people, in the government’s words, with “a safe, stable and supportive place to live”. Barry Price, QCS Specialist Contributor, said that ensuring this is the case is easier said than done. “It requires teams to embrace a person-centred culture of best practice learning, which ultimately reflects in organisational policies and procedures such as support plans.”
When providers sign up to the QCS service, they gain access to a library of expert resources on topics such as enhancing wellbeing, promotion of independence and tenancy agreements.
For more information about the Supported Living Management System or start a free trial, please visit www.qcs.co.uk.supported-living. You can also contact our compliance advisors on 0333-405-3333 or email [email protected].