Having worked with the National Care Forum last year, we’re very much looking forward to joining colleagues at the NCF CEO’s Conference, 13/14 September to help shape the future of social care.
In an ever-changing landscape, and new evidence supporting best practice, standards do constantly need to be reviewed and assessed, as demonstrated by the events over the past 18 months. In response to the challenges of the COVID-19 pandemic CQC introduced Infection Prevention and Control inspections, and care service providers rapidly adapted their services to ensure compliance and both staff and those they assisted were kept safe.
But as care service providers well know, infection control is just one area the Regulator examines. There are many, many, more cogs in the care service wheel, and the regulator examines each and every one to ensure people are provided with safe, effective, compassionate, and high-quality care.
However, maintaining standards isn’t just about a tick from the Regulator; standards are essential in helping organisations be innovative, reduce costs, and maintain respect and competitiveness in the marketplace.
The power of standards in care settings
Whether it is a residential service or providing domiciliary support, the development and availability of standards enables care service providers to capably face the rewarding challenges of delivering quality assistance for every person they serve.
Standards in the care sector allow care service providers to assess and improve critical areas of interest in the provision of care, varying from governance and medication management, to leadership, staff management and training.
Implementing standards enables service providers to pinpoint strengths and weaknesses in care delivery, identify gaps in current systems, identify best practices and overall, improve the quality of care provided to the person who needs support. Standards establish consistency and uniformity across multiple individuals and organisations, while simultaneously setting expectations for care providers and professionals.
These practices set a benchmark for the quality of service for individual care providers, leading to more reliable and higher quality care services for everyone.
For the people who need support, universally assured care standards are crucial in enabling care recipients to understand the quality of care they should expect from their providers. All recipients of care deserve to have confidence in knowing that the care services they receive are standardised – meaning that they are reliable, safe and verified.
Why should you speak to us about Standards and Accreditation?
- Our wide range of services will help you to gain commercial advantage and industry respect.
- Our accreditation supports customer security, satisfaction, and pride.
- It gives you recognition and differentiation in the marketplace.
- It shows demonstrable and visible commitments to ethical standards and customer service.
At the heart of everything we do, our approach to standards and excellence is based on the 5 ‘I’s:
Through our international network we are constantly reviewing standards and best practice, researching health outcomes and innovative technology, and much more to ensure services and housing for seniors are people and customer-centric. Our aim is to help everyday lives be easier, safer and healthier; and for organisations to become more efficient, successful and sustainable.
Catch up with us in person at the NCF CEO’s Conference, 13/14 September 2021 at the Tower Hill Hotel, Tower Bridge, London – we’re very much looking forward to meeting you.
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