Guidance – Health and wellbeing of the adult social care workforce

The government recognises the dedication and commitment shown by all our care workers and organisations to keep people with care and support needs safe during these unprecedented times. Care workers, caterers, cleaners, nurses, occupational therapists, personal assistants, registered managers, social workers, and others, all have a crucial role in ensuring that people’s needs are met during this challenging time.

There are examples across the country where people are going above and beyond what could be expected under normal circumstances. Whilst most of the country is now expected to stay at home, this has not been an option for those providing care and support, who are a vital lifeline to people most in need.

Find out more here.

Our Frontline – Mental Health and Wellbeing

This is an initiative uniting the leading mental health charities to provide round the clock support to those working against COVID-19. Check out the website:


Frontline19 – Free Emotional Support

All frontline staff are being given access to free confidential emotional support from qualified and trainee psychotherapists and psychotherapeutic counsellors from Frontline19.

Exercise for People with learning disabilities and/or autism

The government has updated its guidance to state that people with learning disabilities and/or autism are allowed to exercise more than once a day:

“You can leave your home for medical need. If you (or a person in your care) have a specific health condition that requires you to leave the home to maintain your health – including if that involves travel beyond your local area – then you can do so. This could, for example, include where individuals with learning disabilities or autism require specific exercise in an open space two or three times each day – ideally in line with a care plan agreed with a medical professional.

Even in such cases, in order to reduce the spread of infection and protect those exercising, travel outside of the home should be limited, as close to your local area as possible, and you should remain at least 2 metres apart from anyone who is not a member of your household or a carer at all times.”

NAPA Social Distancing Good Practice

The National Activity Providers Association has produced a social distancing good practice guide aimed at practicing social distancing without making people lonely.

MindEd COVID-19 Resilience Hub

A new wellbeing and mental hub for social care and the NHS launched this week. They have drawn together the best advice and tips from a large panel of international experts to guide you and your team.

BBC tips to protect mental health

The BBC has some suggestions on how to protect your  mental health in the midst of COVID-19?

Resources from Royal Society for the Prevention of Accidents  (ROSPA)

RoSPA has launched its Accident Free, Avoid A&E campaign.

The campaign has a simple message: Prevent accidents, Protect your family, Help the NHS.

They want to keep everyone injury free throughout the pandemic and social distancing measures, to ensure the country is easing pressure on our vital frontline health workers.

But, as more accidents happen at home than anywhere else (with 6,000 accidental deaths per year) and with more people spending more time at home now than ever before, they’ve got a lot of work to do.

They’ve developed a new information hub at, where everyone who is affected by social distancing measures – whatever their age and circumstances – can find information that is relevant to them.

They will also be sharing their resources, including videos, factsheets, infographics and more, across all of our social media channels using the hashtag #AccidentFreeAvoidAandE (see their Facebook, Twitter, Instagram, LinkedIn and YouTube accounts).


The RoSPA Accident Free, Avoid A&E campaign – prevent accidents, protect your family, and help the NHS and Care Workers. See for advice and resources for you and your family.


Children at home more often now schools are closed.


Older people at home for long periods need to stay fit on their feet to avoid slips and trips – check out RoSPA advice and simple exercises.


Lack of supervision for young children while parents are working from home can be an accident waiting to happen.

This is a new space for registered managers to find resources, information and help with their mental health

Working with Lancashire Care Association, our conversations with registered managers across the country have shown that sometimes the pressures of the role can be overwhelming. And there are so many pressures – from keeping on top of mountainous paperwork, to dealing with grief when a client passes away, handling CQC inspections and generally being responsible for helping people to stay safe and well.

With all of this and more going on, it’s OK to admit if you’re not OK. Your mental health and wellbeing is an important part of you and your service performing at their best, and it deserves time and attention.

This sector is powered by its people – who are passionate, dedicated and skilled. We are here to help you look after yourself, to point you in the direction of support if you want it, and to make sure you know you are not alone.

Please explore the site, use the resources, and contact the support services listed.

Make Movement your Mission

Daily live videos from 23rd March to 20th April, to encourage everyone to move more frequently throughout the day for muscles, mind and wellbeing.

Live 10 minute movement snacks at 8am, noon and 4pm.  The Movement Mission is not aimed at age but rather movement, which means all generations can benefit.

The movement mission has innovative ideas on how to keep us moving and its’s really easy.

Come and join us.

#CORONANXIETY Support and Resources

During the coronavirus pandemic, we will be extending our helpline hours to provide additional support in the evenings until 10pm and over the weekend between 10am -8pm so that we can offer support to as many people as possible who need our help. (03444 775774).

You will find easy access to a range of information, resources and support for helping you understand how to deal with your anxiety during these difficult times while Coronavirus (COVID-19) is impacting on our lives.

#Coronanxiety webinars:

  • Self help reflexology for stress relief
  • Feeling Trapped and Claustrophobic
  • Mindfulness techniques
  • Mental health and staying at home
  • Parental Anxiety
  • Perinatal anxiety

Significant reductions for Care Homes during health precautions

Pleasant scents have the ability to lift spirits, relax the mind and make accommodation a nicer place to live and work in.

To help create a calm and enjoyable atmosphere at care homes during this difficult time, AromaPrime have agreed to provide their new scent diffusers and a range of pleasant scent oils at a loss.

Easy and Safe Scent Diffusers
The Vortex Compact spreads your pleasant aromas up to 100 cubic metres, while the Vortex Pro spreads them up to 300 cubic metres. These diffusers are easy to use, with timing controls and even the ability to connect to air conditioning.

Appealing Scents
With specialist aromas like Jasmine, Orange Groves and even Apple Pie, our range of scents help to turn a stale space into one where residents will want to relax and staff will want to work.

To enquire, please call 01613272857 or email [email protected] Please get in touch soon, as stocks are limited.

National Mental Capacity Forum ‘Sharing Voices’ in Response to Covid 19

The Forum will be organising three webinar events, Chaired by Baroness Ilora Finlay of Llandaff.

  • 1 April 16:30 – 17:30
  • 28 April timings tbc
  • 3 June timings tbc

There will be presentations from Alex Ruck Keene, Chelle Farnan, Ros Taylor, Rachel Griffiths and group discussions.

This first webinar event will provide an opportunity for health and care workers to voice their concerns and share ‘on the ground’ experience in response to Covid 19.

To register for a place, Wednesday 1 April please visit
Note: advance registration is required

Community Integrated Care Launch #ActiveAtHome Initiative

Community Integrated Care in partnership with the Rugby Football League and Leeds Rhinos Foundation have launched the #ActiveAtHome toolkit.

Covid-19: Changes to mental health law

As well as lots of other changes, such as giving new powers to Police powers in the community, the Coronavirus Act 2020 has authorised emergency changes to the Mental Health Act (MHA).

PainChek® may help in reducing the effects of chronic pain on the immune system during COVID-19

With the recent rise in COVID-19 cases across the UK, including in aged care facilities, many are wondering how to best protect residents during this time. Older people are among the most at-risk for

COVID-19, and it’s essential to take every precaution to ensure their bodies are able to fight off disease.

New measures such as social distancing are essential to stave off infections and protect both residents and carers; whilst this is not practical when delivering care, minimising contact should still be part of the drill. Effective pain management remains essential for residential aged care facilities during these times, particularly as chronic pain has been shown to potentially suppress the immune system.

How does chronic pain affect the immune system?

According to research by McGill University, chronic pain may reprogram how genes work in the body by changing how DNA is marked in T cells. These white blood cells are an essential part of the immune system and help orchestrate our body’s response to foreign substances (antigens).

When the DNA is marked differently, this may affect the cells’ ability to identify and fight off antigens, which can in turn lead to a suppressed immune system and leave the body more susceptible to viral infections.

Chronic pain can also trigger stress responses in the body, which causes a rise in cortisol levels. Over a prolonged period of time, research shows that higher cortisol levels can result in a decline in immune system function.

These effects are challenging for residential aged care facilities for multiple reasons. In the UK, around 70% of care home residents live with a form of dementia. Of those, 60-70% people regularly experience pain. In total, across the UK care homes, this impacts nearly 300,000 people.

The majority of these patients experience chronic pain but aren’t always able to articulate it⁠—making it difficult for carers to prescribe accurate and effective pain management treatment. As a result, these patients may be constantly experiencing pain that goes unchecked or untreated, leaving them at higher risk of contracting infections. Furthermore, this leads to behaviours that become increasingly difficult to manage; it is easier to manage pain that it is to manage behaviours.

Effective pain assessment and management with PainChek® 

Untreated pain can weaken immunity and leave aged care residents at a greater risk of viruses like COVID-19. Effective pain management is essential to reduce the risk of infection—and better pain management begins with better pain assessment.

Many tools that are used to assess pain are subjective and manual, making it difficult for carers to accurately gage pain levels and prescribe the correct treatments to help residents manage pain. However, PainChek® provides an accurate means of pain assessment using facial recognition and artificial intelligence to assess and score pain levels in real time. This method of electronic pain assessment has been proven in clinical studies to be a reliable, valid tool that offers significant advantages over current pain assessment methods.

At the same time, PainChek® provides carers with a solution for managing pain safely while reducing the risk of viral transmission. PainChek can be used from up to 3 metres distance, allowing carers to assess patient pain while adhering to social distancing requirements. The assessment takes just two minutes to complete and is all done digitally—limiting interaction time between patients and carers, and reducing the risk of person-to-person transmission. Furthermore, the solution can be delivered in a matter of hours, all remotely, without the need for someone to visit.

To learn more, visit

FREE fun and simple at-home exercise programmes for the over 60s

Now that the UK is on lockdown due to the global Covid-19 outbreak, wellbeing is even more important than ever, to ensure that we remain stimulated mentally, physically and emotionally.

We will be adding further, progressive, stages as time goes on – watch this space! These programmes can be viewed below, or downloaded and printed to follow at home.

Engaging Virtual Support For Resident Wellbeing

At a time when the care sector is being affected enormously by the current Covid-19 situation, resident wellbeing is even more important than ever. Without friends, family and external entertainment coming into the home, or regular trips out for residents to explore their communities, residents might be feeling disconnected from their loved ones and the outside world. At the same time, teams are under increasing time and resource pressure.

In response to this, Oomph! have developed a Virtual Wellbeing Support Programme to drive resident engagement during these challenging times, whilst alleviating pressure on teams to free up their time.

Motitech launching campaign during the COVID-19 crisis: Free cycling and video with Motiview

We are all affected by the COVID-19 virus, and we fully appreciate the stresses experienced by care sector professionals during this challenging time. We all look forward to an improvement in the situation but, in the interim period, we trust that Motiview can prove a source of inspiration and escapism for residents (as well as staff). The risk of inactivity and increased loneliness is significantly higher now, especially for older people.

As a consequence, we are now offering Motiview for free for 3 months to all care facilities that want to use it for the benefit of their residents. All you need to get going is a TV screen, a laptop, and some simple floor pedals or other exercise equipment.

The National Care Forum, alongside Care England, is also supporting the free three-month trial; helping those in long-term care get access to vital initiatives like this.

To see just how beneficial Motiview can be, please watch the following video:

We know that many care professionals would like to facilitate more physical activity for residents in care facilities, and the current situation will most likely not make this any easier. People and facilities using Motiview also report significant cognitive and mental benefits (reminiscence, inspiration, excitement, etc.), and for improved social connectedness (telling stories based on what they see, etc.). We’ve seen that all of these benefits, in combination, improve the general quality of life.

Being deeply appreciative of all the great work you do for older people and people with dementia every day,but now also under extraordinary circumstances, we hope that this can help you get going with a low barrier initiative that can boost physical activity without the need for going outdoors.

We would love to hear how you think this could fit into your needs and plans. Please use this form to sign up for the free trial, and one of us will contact you shortly.

We’re here for nurses, midwives and healthcare assistants across the UK.

Are you looking for support?

We help nurses, midwives and healthcare assistants, both working and retired, when they’re suffering personal or financial hardship. This is often due to illness, disability, older age and domestic abuse.

The Coronavirus pandemic is going to reflect who we are as a society. Cavell Nurses’ Trust strongly believes that we must be a society which looks after the nursing and midwifery professionals we rely on to look after us.

We want to help as much as our funding allows and must remember that, though the nursing and midwifery family are rising to the challenge of the coming days and weeks, the effects of the pandemic will be felt by our nurses, midwives and healthcare assistants for months to come.

And yet right across the UK, despite this and in response to their vocation, nursing and midwifery professionals are rushing to the frontline of healthcare. Current plans even include deploying both retired and student nurses in the response to coronavirus.  Find out more here.

Free online dementia therapy sessions

The sessions are available via our website: Or, on our Youtube channel: Care Visions Healthy Ageing

  • Sessions include music, art, cognitive stimulation and physical activities.
  • Sessions are 20-30 minutes long and tailored to the needs of people living with different stage dementia from mild and moderate, to late stage.
  • New videos are added twice a week.

Care home staff: If you have further questions about our sessions or you have found residents to be enjoying our sessions, we would love to hear from you. Please get in touch with our community officer, Rosa: [email protected] +44 (0)333 323 0047

Managing a fall that may require an ambulance

Falls in care and residential homes are common. Fortunately most don’t require an emergency ambulance response. Staff are experienced in managing what to do when a person in their care falls and have routine procedures to care for them, which for non-serious injuries may include calling a GP, out-of-hours care provider, falls service (if available) or NHS 111.

It is particularly important that the 999 service is used only when someone is seriously ill or injured and their life is at risk, and that care home staff know how they can support residents who have fallen and are waiting for an ambulance. The Falls FAQ Poster for care homes has been developed by Julie Windsor, Julie Whitney and Cathryn James from the National Falls Prevention Coordination Group (NFPCG), of which NCF is a member, following a request from the Association of Ambulance Chief Executives (AACE).

Frontline Worker? We’re here to support you

It’s free, confidential and simple to set up.

Connect with an experienced professional
  • Work around your schedule
  • Feel calmer and more resilient
  • Debrief your experiences
  • Prepare yourself for your next shift
  • Check in on Zoom, Skype, FaceTime or Mobile

Find out more here

Vulnerable Staff Groups Risk Assessment

Recently guidance on workers vulnerable to COVID-19 has been updated to include BAME, age, disability and sex.

In response to the change in guidance, QCS, the leading compliance management system for the healthcare sector has created a step by step guide to producing a Vulnerable Staff Group Risk Assessment during the COVID-19 pandemic.  Read more here

WebinarEnsuring effective assessment and management of pain during COVID-19 pandemic

The consequences of persistent pain goes much deeper than a residents comfort. Join us on our Webinar with resident expert and Chief Scientific Officer, Jeff Hughes. Jeff explores the wider implications of pain, such as the suppression of the immune system and what this means to you, your care home and your residents.

The Help Hub Launches Across the UK

By providing free emotional support to people who are isolated and feeling fearful, The Help Hub is offering a much needed talking space and access to professional therapists, wherever you live.

The Help Hub, a concept that began as a free online community counselling scheme, has been rolled out across the UK. Over 600 volunteer therapists are now remotely helping people who are struggling emotionally because of lockdown and the uncertainty around the current pandemic.  See more here.

The Office of the Public Guardian launches new drive to raise awareness of lasting powers of attorney in BAME and low socio-economic groups affected by COVID-19

The Office of the Public Guardian (OPG) is the Government organisation responsible for the registration of lasting powers of attorney (LPAs). An LPA is a legal deed which allows a nominated person(s) to make decisions on behalf of another person in certain circumstances. There are two types: one for financial decisions and one for health and welfare.

In response to the new and evolving situation created by COVID-19, OPG has now launched a new stage of its campaign to encourage people to register LPAs. The ‘Your Voice, Your Decision’ campaign aims to reach individuals from groups which have been particularly affected by the pandemic. People from BAME communities and areas where deprivation is prevalent have been adversely affected by the crisis and would benefit from the security a health and welfare LPA provides if someone should lose the capacity to make decisions about their own health and care. However, it is amongst these communities where the take-up of LPAs is at its lowest.

Campaign material can be accessed here:

If you or your organisation feel that you could help to promote this campaign amongst affected groups, please contact: [email protected]

Free online speaker events for residents

In response to covid-19 Mirthy delivers online speaker events to older people self isolating at home and in care homes.

Mirthy offers a range of talks by the best public speakers, covering everything from gardening and travel to history and show business.

With their easy-to-use technology residents can attend the live events on their computer, tablet or phone with the simple click of a button.
Runner Up in £1 Million Tech To Connect Challenge

The Tech to Connect Challenge was launched in order to develop early-stage ideas for technology that tackles social isolation and loneliness.

The £1 million prize consisted of £500,000 worth of business and programme support and £500,000 in grant funding and cash prizes. The challenge was supported by the Department for Digital, Culture, Media and Sport.

Mirthy won 2nd place with a £75,000 cash prize and £25,000 grant award.
Book your free online talks

Talks are being offered free for a limited time to all care home residents. Simply click here to register for an upcoming talk.or for more information contact Alex Ramamurthy at [email protected]

Caring for Carers

‘a Quick-fix Fast-track stress reliever’

A Gong Bath is a relaxing and therapeutic experience.  During a gong bath you are ‘bathed’ in the vibrational sounds of the gongs. Despite the name there is no water – and no need to remove your clothes! The only thing to do is lie down make yourself as comfortable and cosy as possible, wrap yourself in a blanket, lay your head on a pillow, close your eyes and relax.

Wednesday 10th June, 8-9pm

A Big Thank You Online Gong Bath

FREE to all those in the Caring Services

‘Doors’ open 7.40pm for an 8pm start.  Copy and paste the password   L0vJup1t3r

Samaritans helpline

 In the current climate, you may be feeling stressed or anxious. You might be having more tough days, feeling worried or overwhelmed or maybe you have things on your mind that you want to talk through.

Samaritans have introduced a confidential emotional support line for social care staff that is free to access from 7:00am-11:00pm, seven days a week. You can speak to a trained Samaritans volunteer who can help with confidential listening and signposting to specific support you might find helpful. Call 0300 131 7000

Bereavement & Trauma Line

There is a team of fully qualified aned trained professionals ready to help you at the Bereavement & Trauma Line. This assistance is available from anywhere in the country and is provided by Hospice UK. Specialist counsellors and support workers are available to support all adult social care staff:

  • who have experienced a bereavement
  • whose wellbeing has been affected by witnessing traumatic deaths as part of their work
  • to discuss any other anxiety or emotional issues they are experiencing as a result of the coronavirus epidemic.

All calls will be treated in the strictest of confidence and this will be explained to you when you call. This service is open to you and all adult social care staff and is available, seven days a week, between 8am and 8pm. You do not need a referral. Call 0300 303 4434 is a charity that provides the UK’s signposting website for the bereaved. can help those bereaved in any circumstance to find the national bereavement support services that are appropriate to their loss, as well as local services, relevant resources and information. We also host a free online ‘Griefchat’ service run by trained counsellors if talking would help and have links to a number of helplines for frontline staff.Read more here.

New Course from NAPA!!

We are pleased to announce that we have a new eLearning course available for you!

Developing Emotional Resilience

Developed in response to Covid-19 and ensuring staff look after themselves

This course fee for NAPA members is just £49.99 per student.

For non-members it is £100 per student.

This course counts as 1 credit towards your CPD

Email for an Application Form

Covid-19 adult social care provision: stories of promise

Information and examples of emerging practice during the Coronavirus pandemic.

These examples show how organisations, councils and communities are adapting with positive, responsive and creative approaches and solutions to providing care and support during the pandemic.  Find out more here.

 HUR Academy – Lifelong Strength during COVID-19.

Join us on our free webinar organized by HUR Academy – Lifelong Strength during COVID-19. The webinar will be held on Wednesday September 16th 10am UK Time (BST) .

Register for free HERE

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