“NCF cuts through the noise and is my go to place for information and guidance”

The Orders St John Care Trust

Join us now

National Care Forum (NCF) is the leading voice for not-for-profit care & support providers and our voice is getting louder!

Not-for-profit and voluntary sector care providers face different issues from private and statutory sector agencies. We are the national association that represents only not-for-profit and voluntary sector care organisations.

NCF members provide a wide range of care and support services including: home care, housing with care, day care, intermediate care, outreach, dementia care, residential and nursing care, learning & physical disability care, and specialist provision for all adults and older people.

NCF supports our members to improve social care provision and enhance the quality of life, choice, control and well-being of people who use care services.

To find out more about becoming an NCF member, contact Helen Glasspool

Why should you join?

The NCF is dedicated to representing its members and voicing concerns to the decision makers, keeping members up-to-date with news and developments in the care sector and providing opportunities to meet and share ideas and best practice.

We ensure the voice and experiences of not-for-profit providers are heard

Unite and campaign: The NCF represents members’ views at national level

  • Vic Rayner, NCF Executive Director, is Co-Chair of the All-Party Parliamentary Group on Adult Social Care (APPG) to influence parliament
  • Vic is a Commissioner on SCIE’s new Commission on the role of housing in the future of care and support
  • Vic was also Chair of the Government Strategic Advisory Forum for Workforce and Co-Chair of the Workforce Advisory Group for the Social Care Sector COVID-19 Support Taskforce
  • NCF has had a central role in working with DHSC, LGA and PHE to ensure that central and local government policy development and guidance is relevant and reflects the needs of the care sector – during the Covid 19 pandemic and on an ongoing basis. We are a trusted voice, offering insight and ensuring that members needs are heard at the top table
  • NCF have shown leadership around digital transformation, Vic Co-Chairs the government Digital Advisory Group. NCF are strategic leaders in Digital Social Care and have dedicated digital transformation staff and are delivering a wide range of digital projects to benefit members and those they provide care and support for.


Keep up to date: We manage the plethora of information for you

  • NCF interprets the latest policy and guidance
  • Regular Briefings
  • NCF Members Weekly Newsletter
  • Also see our latest Press Releases


Keeping you connected: It is this connectedness that has proven to be invaluable to our members particularly during the recent COVID -19 pandemic

  • Weekly Zoom calls for senior teams and those at the frontline to share your experiences, concerns and help NCF shape our asks to government, DHSC, PHE, CQC and other regulatory bodies
  • Dedicated Forum groups we manage six virtual forums for directors in HR, Marketing, Practice and Quality, Digital Technology, Finance and Governance.
  • Peer support through our real time questions and answers service
  • Access to leading industry experts and support through our Partnership Programme.


Plus many more benefits:

  • Surveys – we create and administer two FREE confidential surveys focusing on benchmarking reports and rewards in the workplace
  • Conferences – we organise two major conference per year – our Annual Conference in the Spring and our Managers Conference in the Autumn – NCF members have access to exclusive delegate fees
  • NCF Consult – a service connecting you to expert support in fields such as coaching and mentoring, preparing for CQC inspections, supporting organisation transformation
  • NCF Rising Stars Programme –  a unique programme to develop leadership skills through mentoring, training and activities for Registered Managers
  • Publications – access to specialist information including: current legislation, regulation, quality issues, workforce issues, recruitment and retention, pensions, VAT, funding, supplier services, service developments and best practice
  • Free subscription to Care Management Matters magazine
  • NCF exclusive discount on Oomph! On Demand – £80 per home per month
  • Free promotion of your organisation and services – your dedicated member page on our website
  • Free news promotion – your press releases and news stories promoted here for free!
  • Partnerships – access to expert advice through our partnerships with leading industry companies

To find out more about becoming an NCF member, contact Helen Glasspool

How much does it cost?

The membership year runs from 1 April to 31 March, with applications received part way through the year calculated on a pro-rata basis.

For organisations with a turnover under £2.5m, our annual fee is the minimum payment of £500, and to give you an estimate £3m = £600, £4m = £800 etc.

If you would like an exact figure send your exact turnover from registered care and support services to [email protected]

Join us now

Don’t just take our word for it. Here’s what our members say about the benefits of NCF membership

“The skill of the NCF is being highly relevant to small, medium and large voluntary organisations” – St Monica Trust

“The NCF provide insightful constructive positive support to (and about) the not for profit care sector in a way that simply no other care provider can” – Coverage Care Services

“Brilliant weekly update; so much to take in. Lots of great articles… as ever!” – Brunelcare