Not-for-profit quality care for over 25 years
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Many thanks for attending this year’s NCF Managers Conference, Together again… Regroup, Recovery, Resilience. Please find below the speaker presentations. Simply click the presentation titles (underlined) to download.

“First event I’ve attended without a mask and I felt totally at ease; due to everyone there. Enjoyable, brilliant event – even through the tears during Big Ian’s session. Would recommend to all Managers attend in the future”

Speaker & Workshop Presentations

Learning from the Pandemic: Compassionate Leadership for Compassionate Care
Professor Michael West CBE, Senior Visiting Fellow, The King’s Fund, Professor of Organisational Psychology, Lancaster University, Emeritus Professor, Aston University
The importance of wellbeing to social care teams
Dr Jyotsna Vohra, Director of Policy, Royal Society for Public Health & Karolina Gerlich, CEO, The Care Workers’ Charity
CQC inspection strategy, culture, EDI
Rob Assall, Interim Deputy Chief Inspector – London and South Regions, Adult Social Care, CQC
A conversation with registered managers – reflections, top tips and role in the community
Clare McKenzie – (Chair of panel session, Locality Manager, Skills for Care), Jo-Anne Wilson (RM panellist), Dr Paula du Rand (RM panellist) and Angela Farrow (RM panellist)
Leading digital in the sector: Skills, roles and benefits
Claire Smout, Programme Head of Digital Sector, Skills for Care, Claire Sutton, Digital Transformation Lead, NCF and Adam Hunt, Digital Transformation Lead, NCF
Team-based working and teams who feel better and stronger (part 1)
Sarah-Jane Dale, Chief Operating Officer & Lori Barber-Field, Service Delivery Manager, Affina Organisation Development (AOD) (Skills for Care Group)
Being AWOC (ageing without children) confident; working with the invisible million
Kirsty Woodard, Founder, Ageing Without Children and Liz Jones, Policy Director, NCF
Supporting staff who have been bereaved
Jane Murray, Bereavement Support Manager, Marie Curie
Turning Everyday Happenings into Highlights
Oomph!
The workforce crisis, employee referrals and what we have learned from the Care Friends app
Neil Eastwood, Founder, Care Friends
Creating team cultures of trust and care (part 2)
Sarah-Jane Dale, Chief Operating Officer & Lori Barber-Field, Service Delivery Manager, Affina Organisation Development (AOD) (Skills for Care Group)
Importance of Investing in Your People
Wes Emmins, Key Account Manager, Altura Learning
Relatives’ perspective and how working together makes a difference
Helen Wildbore, Director & Des Kelly OBE, Trustee, Relatives and Residents Association
Please see the following Thank you message from Big Ian with details about how to get in touch with him.

Managers Conference Sponsors and Exhibitors