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NCF Impact Report 2020-2021

The National Care Forum, the leading membership organisation for not-for-profit organisations in the care and support sector, announces the release of its Impact Report 2020-2021.

From the start of the pandemic, the NCF played a pivotal role in supporting care providers, both those within our membership and in the wider sector and the report covers just some of the topics made in response to COVID-19 pandemic.

The impact report highlights the significant efforts of the NCF team, our Board and our members made during 2020 to 2021.

  • Over 3,000 people attended our weekly COVID-19 Members’ Calls covering key topics including PPE, Testing, Vaccinations, Staffing and Recruitment, Visiting and Insurance issues.
  • Media coverage across the year resulted in 3,850 pieces of coverage across television, radio and press resulting in 794 million opportunities to see. Our #HeretoCare campaign achieved the overall aim of challenging the media narrative to increase public trust in care homes by highlighting the amazing work by care home staff during the pandemic and reinforcing NCF’s position as an expert voice.
  • One of the legacies of this campaign was the bank of positive stories and case studies which resulted in the Caring In Covid book.