NCF CONSULT

NCF Consult is a service available to NCF members provided by our team of experienced consultants. Examples of some of the types of support available:

  • Preparing for inspections
  • Coaching and mentoring
  • Reviewing actions and action plans
  • Updating policies and procedures
  • Conducting external investigations
  • Supporting organisational transformation – including digital
  • Organisational and practice development – including End of Life Care

Testimonials:

“The NCF Consultants came in before a CQC inspection in one of our Registered Care Homes, and spent the day at the service. They were very professional, knowledgeable and thorough. We already had an action plan in place around compliance and improvement, and the NCF provided us with ‘fresh eyes,’ giving us the opportunity to identify the areas we needed more specific focus on. While having a newly Registered Manager in post, new staff members and the stress of the imminent CQC inspection, it was an extremely useful exercise to give us confidence and focus to ensure that the manager, the team and the service presented as well-organised, focused and competent and positively against the KLOEs. It was well received by our staff and residents, and we are grateful for the effective advice and recommendations that have had a positive impact on the way we work and our CQC rating.”

“I am pleased to recommend the service we contracted through NCF. It was a quick and efficient process and delivered very positive benefits to the service. There was the opportunity to have any issues pointed out and addressed in a “friendly“ environment.”

If you have a requirement that you would like to discuss, please get in touch with Lyn Evans:  lyn.evans@nationalcareforum.org.uk or 02475 185524