Not-for-profit quality care for over 25 years

Vista is recognised as the primary provider of services to blind and visually impaired people in the city of Leicester, Leicestershire and Rutland and has been through its heritage organisations since 1858.

In this time the way that we support people has changed but we still:

  • Promote eye health to prevent avoidable sight loss through education programmes and involvement with schools, communities and health professionals;
  • Reduce the impact of sight loss through the provision of support to people at the point of diagnosis and through supporting the development of new skills to aid with daily living; and
  • Supporting and caring for people with sight loss including children, young people, working age adults, adults with learning disabilities and older people including those with dementia.

Our Services and Activities

The Charity achieves its purpose by delivering a range of services in Leicester, Leicestershire and Rutland, which are available to people with sight loss, (including people who are blind or partially sighted and people who are DeafBlind).

Vista holds and manages the Register for blind and partially sighted people on behalf of the three local authorities of Leicester City Council, Leicestershire County Council and Rutland County Council. There are currently 6,057 people on the register.

Additionally, the following wide range of services is offered:

1. Early Intervention and Prevention

  • Assessment and Visual Impairment Rehabilitation
  • Deafblind Reablement
  • Advice & Information
  • Low Vision Service
  • VIstore – Shop with latest gadgets, technology & communication aids

2. Vista’s Community Based Services

  • Activity Classes
  • Befriending Services
  • Children Young People and Families Support
  • Community Day Services
  • Correspondence and Administrative Support
  • Day Trips and Outings
  • Learning Disability Support
  • Residential Care, including:
    • Homes for adults with sight loss and dementia
    • Homes for adults with learning disabilities
  • Social Groups
  • Specialist Communication and Guide Support

3. Business Solutions

  • Transcription Services
  • Visual Impairment Awareness Training

Further information on our services and activities can be obtained from our website:

Business Plan 2010 – 2015

The strategic direction for Vista is set out in the Business Plan for 2010 – 2015 which was refreshed in July 2011. This outlines seven priority areas for Vista over that period:

  1. Early intervention and prevention
  2. Emotional support
  3. Community inclusion
  4. Care for people with complex needs
  5. Education and influencing the wider community
  6. Prevention of avoidable sight loss and preventing the impact of sight loss
  7. Children and families

Seven strategic objectives emerged from these priorities and are now the focus for the Charity’s work:

  1. Early Intervention and Prevention – Vista will provide information and intensive support programmes to enable individuals with sight loss to regain skills, confidence and independence, either following first diagnosis or when an individual’s needs have significantly changed.
  2. Emotional Support – Vista will provide emotional support so that people can cope with the experience of sight loss, build self-confidence and influence decisions about their lives.
  3. Community Inclusion – Vista will support people with sight loss to build positive relationships within their community or neighbourhood so that they can access opportunities and choices equal to those of others in society.
  4. Care for People with Complex Needs – Vista will provide a range of services that give specific, person centred support to people with sight loss who have additional complex or very high needs, so that their wellbeing is safeguarded and each individual can enjoy a fulfilled life as a member of society.
  5. Education and Influencing the Wider Community – Vista will use a range of different methods to promote eye health. Vista will ensure that people with sight loss are fully integrated and barriers to inclusion are identified, challenged and removed.
  6. Prevention of Avoidable Sight Loss and Preventing the Impact of Sight Loss – Vista will encourage integrated and coordinated service responses across all agencies, so that people experience early and proactive interventions to prevent avoidable sight loss. Vista will support clear treatment pathways and prompt responses so that the consequences of sight loss are minimised.
  7. Children and Families – Vista will support children with sight loss and their families, so that these children enjoy opportunities for education, leisure and social integration that are equal to those of other children in society.

Address: 16 New Walk, Leicester, LE1 6TF     

Telephone: 0116 249 0909

Helpline – open 9am-5pm Monday to Friday: 0208 133 3430 or email [email protected]