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My Career in Housing – Nick’s Story

In just a year, Nick Stapleton, Housing Officer at Meadow View Court in Wateringbury, has got two qualifications and a promotion under his belt, he kindly shared his story with us.

I joined Rapport Housing & Care in the capacity of housing support worker at Rosewell House, just over a year ago in June 2021. More and more I found myself assisting the housing officers with the work they had left over at the end of the day and over time I thought this was something I’d like to progress to.”

Inspired to take the next steps in his career, Nick decided to join the organisation’s in house training academy, to boost his skills and improve his chances of a promotion.

“In early 2022 I decided to sign up to the academy because I thought it’d be great for professional development and to give me the skills to work with and manage a team. I also decided to do my level 2 housing qualification, so I could enhance my housing knowledge alongside that.

“As soon as I mentioned that I wanted to take these steps, I was supported by both the head of housing and the learning and development team. Being part of the academy has been great since day one, it’s brilliant because you’re implementing what you’re learning in your current role, so it’s very practical, encouraging you to look at how you work. I’ve also received ongoing support from the learning and development team and my mentor.”

A previous driving instructor, Nick loves to work with people and put his organisational skills to good use. He was given the opportunity to do that in June of this year, when he was promoted to Housing Officer at our new extra care housing scheme in Wateringbury, to cover a period of maternity leave.

“I’ve been at Meadow View Court for just over two months now, it was a bit of a challenge undertaking two courses and starting a new role at the same time, but it was a good challenge. I didn’t expect it to happen this quickly but it’s going well so far. I just want to develop my knowledge in the role I’m in now, there’s a long way to go but I’m enjoying the process!”

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