Care South, a not-for-profit charity and leading provider of residential, nursing and dementia care across the south of England, is one of the latest care providers to invest in new technology and implement Electronic Care Plans across its 16 care homes. These plans will completely transform and modernise how care is recorded at each home, ensuring carers can spend less time completing paperwork and can remain focused on spending time looking after valued residents.

The roll out has already begun with Alexandra House in Parkstone; Sussexdown in Storrington, and Maiden Castle House in Dorchester already completed.

Once embedded into all 16 care homes, the system will give nominated relatives direct access to aspects of their loved one’s care plans as part of a new ‘Family Gateway’. This will give those near or far unique access to real-time care information and two-way communication with teams, which is easy-to-use and gives real peace of mind for those who are away from their loved ones. It also ensures that all staff members are fully informed of every resident’s care at the touch of a button, which is really positive for teams and will ensure that everyone across Care South’s homes is getting consistent and the most responsive care.

Angie l’Anson, Group Practice Development Lead at Care South, commented: “Electronic Care Planning is a really exciting opportunity for us at Care South as care plans are essential to ensuring residents receive the appropriate care for their needs. Not only does it enable our carers to easily access and record residents notes at point of care, but it also facilitates management and auditing of care plans and notes from anywhere and at any time, giving a better overview of all care needs. Research suggests that it leads to improved care delivery, a more person-centered approach and meeting both medical and social needs, which saves time and results in a higher quality experience of care with our residents.

“So far, the roll out has been a great success. Our teams have embraced the changes and can really see the benefits to both our residents and their own working days. They enjoy how interactive and easy the system has been to use, even for our employees who are not used to smart phones and computers. We hope that all of our care homes continue to embrace Electronic Care Planning which will be rolled out across all care homes by the end of March 2022.”