Second Outstanding for Greensleeves Care’s home

Greensleeves Care are delighted that Broadlands, their care home in Oulton Broad, was yet again rated Outstanding by the Care Quality Commission, following an unannounced inspection on 25 June 2019. Broadlands is one of very few homes in the entire country to enjoy a triple Outstanding rating. The home specialises in residential and end of life care.

Broadlands was praised by the CQC for delivering “exceptional high-quality care” that not just met but exceeded the residents’ needs, expectations and enriched the residents’ lives.

The feedback from residents, relatives, visitors and professionals was overwhelmingly positive about the “extremely compassionate and caring approach of dedicated and enthusiastic staff, who repeatedly went above and beyond to ensure people’s lives were filled with enjoyment, meaningful occupation, engagement and involvement in the place they called home.”

The inspectors praised Broadlands for an active presence within the local community with strong community links which have been established with different community groups that regularly visit the care home.

Paul Newman, Chief Executive of Greensleeves Care, said: “Broadlands is an excellent home delivering exceptional care. I’m delighted the CQC has publicly recognised the outstanding quality of life enjoyed by the residents. Congratulations to the residents, management and staff for creating such a vibrant home with strong community links.”

Greensleeves Care is a not-for-profit organisation which manages 25 care homes across England, three of which are rated Outstanding by the CQC.