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Meet Marie – proud as punch to be resident ambassador

When Marie moved into Sanctuary Care’s Glenfairn House Care Home in Ayr, she never imagined she’d have such an active role to play in how the home is run – and she couldn’t be happier!

When home manager Joseph asked if she would like to be the home’s resident ambassador, she jumped at the chance, and loves getting involved in everything from welcoming new residents, to shaping the activities on offer. Not only does this give her a true sense of belonging in her home, it gives her a real sense of achievement, as she sees her ideas come to fruition.

As well as introducing a new arts and crafts group in the home, Marie recently suggested how nice it would be to spend more time socialising in the local community. Taking her idea on board, the residents now enjoy regular visits to a beautiful hotel for coffee and cake, as well as other trips out.

It’s been very good, and the residents have thoroughly enjoyed it,” explains Marie.

Speaking of her role as resident ambassador she says: “I will try anything so was very proud to be involved. I enjoy mixing with people so really enjoy doing this, it makes me feel really good.

Enriching lives each and every day

For home manager Joseph and his team, having ambassadors like Marie helps them to ensure they are doing everything they can to enrich their residents’ lives.

It’s hugely important for us here at Glenfairn House that our residents are the driving force in terms of choosing the things they love to do. For Marie, this role gives her such a sense of achievement and we couldn’t be prouder,” he explains.

As well as working closely with the home’s activities co-ordinators, Marie also gives feedback to the home’s chef, who provides home-cooked meals each and every day. And she even sits in on relative and residents’ meetings. 

Outside her role of resident ambassador, Marie loves spending time with her family, with loved ones visiting her daily. And she absolutely adores horses, so recently one of the team took her to see some horses locally which she loved.

For more about life at Glenfairn House, our Enquiry Support Team are here to talk on 0800 331 7413.


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