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Learning from the Pandemic: Compassionate Leadership for Compassionate Care

Learning from the Pandemic: Compassionate Leadership for Compassionate Care

Professor Michael West CBE, Senior Visiting Fellow, The King’s Fund, Professor of Organisational Psychology, Lancaster University Emeritus Professor, Aston University and Liz Jones, Policy Director, National Care Forum


This webinar described an evidence-based approach to transforming the leadership and cultures of social care teams and organisations.

It described a strategy based on the core human value of compassion, showing that by sustaining that value in social care, we can cultivate wisdom, humanity, presence and high-quality in care services. It called for leaders to nurture compassion within themselves and across social care, to support healthier and happier workplaces and communities. The presentation challenges leaders at every level to have the courage and authenticity to embody compassion in their leadership now and for the long-term future.

This presentation enabled:

  • An understanding of the effects of compassion in health and social care

  • What compassionate leadership is in day to day practice

  • Understanding the impact of compassionate leadership for achieving high quality care

  • How to meet the core needs of staff in the workplace

  • How to practise self-compassion to ensure our own wellbeing and leadership effectiveness

Here are some key resources:

Download the presentation: Learning from the Pandemic – Compassionate Leadership for Compassionate Care

  • Compassionate Leadership:

Watch the video below


Jul 25 2022


12:30 pm - 1:30 pm




National Care Forum
National Care Forum
02475 185524