Not-for-profit care village operator, Belong, has won the Best Residential Care Accolade at the prestigious LaingBuisson Awards 2019, which recognise the industry’s finest examples of best practice and excellence.
Belong’s innovative provision of care and customer-centric focus saw it honoured in the ‘smaller organisation’ category for its village household model and sector-leading dementia care. Other pioneering features include its approach to exercise and investment in technology and training, all of which have helped ensure high quality ratings for its services.
The judging panel praised Belong at the ceremony, saying: “The continued growth of Belong is a positive sign of the innovative and internationally recognised model. The connection with community is strong and the work on LGBT communities shows understanding of how community needs are changing.”
Tracey Stakes, Chief Executive of the organisation, has commented on the success: “We are thrilled to have won the Best Residential Care Award. It is a true testament of our team’s tireless efforts to providing specialist care in all our vibrant villages. It is a tribute to their commitment to creating a sense of community, and supporting individuals to lead active lives and realise their aspirations.”
Belong operates seven state-of-the-art villages across the North West, in Macclesfield, Warrington, Wigan, Crewe, Newcastle-under-Lyme, Didsbury and Atherton, three of which are rated ‘Outstanding’ by the Care Quality Commission.
The awards ceremony took place at the Park Plaza, Westminster Bridge, in London.