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An Innovative Programme to Tackle Energy Costs

As social care providers and those they support grapple with sharply rising energy costs this winter,  Community Integrated Care, a member of the National Care Forum (NCF) – the leading association for care and support organisations – has launched an innovative programme to support social care workers, people using services and family carers.

‘Taking Charge’ ( offers free interactive webinars and accessible resources, specially tailored to the home-life and working routines of people who work in social care, and the people they support. It brings together expert advice from leading energy organisations with the insights and perspectives shaped by the people it supports and their colleagues.

The energy crisis has meant that many social care workers and families are struggling with escalating prices, and many disabled people are paying more than double the energy bill of the average consumer. The programme offers vital support and guidance to help significantly cut energy bills and save people hundreds of pounds. It is completely free to access and open to anyone.

The NCF has been drawing attention to the growing energy pressures and its impact on the sector, alongside the ongoing workforce shortages for months. Professor Vic Rayner OBE, CEO of NCF says:

“The eye watering increases in energy costs is a very serious concern among our members, even after the government capped prices through the Energy Bill Relief and Energy Price Guarantee Schemes. For social care workers, the steep rises in the cost of living and energy costs alongside the continued reluctance of government to guarantee the funding for better pay, terms and conditions, means that the next few months will be very hard. The lives and wellbeing of the people who access care and support services are also significantly impacted, and many are not enjoying the same support the government is giving to other households.

“It’s encouraging to see such an innovative, co-produced, support programme from Community Integrated Care. This will provide much needed practical support to people accessing care services and care workers. However, this can’t be the responsibility of providers alone, we also need more action from government. We are calling for:

  • A guarantee that adult social care providers are defined as a vulnerable sector as part of the Energy Bill Relief Scheme following April 2023.
  • A guarantee that those people accessing adult social care support will be able to access the Energy Price Guarantee following April 2023.
  • Additional, immediate support for providers to reduce the pressures facing social care workers and meet other operational costs due to rising cost of living and inflation”


Note to Editors:

  • The National Care Forum brings together 160 of the UK’s leading social care organisations, representing large numbers of care providers, offering thousands of services across the country, which are not for profit and always at the heart of community provision. Collectively, these organisations deliver more than £2.2 billion of social care and support to more than 217,000 people in 8,300 settings. The NCF membership body collectively employs more than 117,000 staff and 14,000 volunteers.
  • Community Integrated Care is offering free half-hour webinars at every:
    • Tuesday at 11am
    • Wednesday at 6pm
    • Thursday 1pm
  • These fun interactive workshops provide a room-by-room walk-through of energy-saving opportunities in every house. Offering genuinely novel and impactful life-hacks, that enable people to save significant amounts with just simple actions, the programme will benefit every attendee. Community Integrated Care has already delivered this programme internally to more than 200 people, with 100% of participants stating that they feel more able to manage their energy bills.
  • For enquiries, please contact Edna Petzen
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