Dorchester care home, Maiden Castle House, proud to retain CQC ‘Good’ rating

Dorchester care home, Maiden Castle House, proud to retain CQC ‘Good’ rating

Care South’s Maiden Castle House care home in Dorchester has retained its ‘Good’ rating in all areas of its most recent CQC (Care Quality Commission) inspection in June 2019.

Maiden Castle House’s CQC report highlighted how residents and family members felt the home provided a friendly, relaxed and welcoming environment. It also outlined how residents felt they were supported by a compassionate team that treated them with dignity and respect.

People, relatives and the team spoke highly of the registered manager and senior team, they commented on the positive culture at the home.  Staff felt listened to and supported. Within the report, a relative reflected on how well trained they thought the staff were and emphasised that they were also very dedicated to ensuring people got the care and support they needed.

Simon Bird, Care South Chief Executive, said: “It’s great news that Maiden Castle House has retained its Good status following the CQC inspection. It’s a fantastic home, with a committed team who work hard to ensure our residents are well cared for and enjoy their time at the home. It’s great that the report highlights how well trained and responsive our team are and that the home is such a welcoming place.”

Throughout the three-day inspection, staff were observed to be extremely knowledgeable about each resident, including their care needs, interests and histories. It was felt there was a varied and full activities programme, and that the food offering was excellent. Relatives of those living in the home also commented on how welcome they felt every time they visited.
The CQC regularly checks on health and social services with comprehensive inspections to make sure services are providing care that’s safe, caring, well-led and responsive to people’s needs.

Farmyard animals visit veterans at military care home

Farmyard animals visited veterans at military care home

Residents at The Royal Star & Garter Home in Surbiton have been visited by an array of farmyard animals.

On the 26 July, around 25 pigs, goats, donkeys, geese, ducks and chicks were special guests at the Home, which cares for ex-Servicemen, women and their partners living with disability or dementia.

They came from Miller’s Ark Animals, and spent two hours at the Home. Residents held and stroked the animals while chatting to staff from the farm.

Research shows stroking animals can help reduce stress, lower blood pressure and increase social interaction and physical activity. It has also been shown to help battle depression and loneliness.

The visit was arranged by Raquel Pena Aristizabal, the Activities & Volunteer Manager at the Upper Brighton Road Home, and was one of the 50 activities arranged for residents each week. She said: “Animals have a special effect on residents. In the past we’ve even had a miniature donkey in the home! Pets As Therapy dogs often visit too, and we all loved having the adorable farmyard animals with us on the day. The residents absolutely loved it.

Simplify mattress provision using Accora’s Traffic Light System.

Accora’s Allevia mattress range simplifies mattress provision using a traffic light colour coding system.

This range provides:

• Simple pressure management with RAG (Red-Amber-Green) colour coding system
• Superior levels of user comfort
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For more information on our mattress range visit our website –

To read a copy of our clinical study written by an independent TVN please email: [email protected]

A number of NCF members are already using our mattress system and have found it to be a great addition to their care homes.

NCF welcomes The Fed into membership

We are delighted for The Fed  to join us and look forward to working with them in the future.

The Fed is the leading social care charity for the Greater Manchester Jewish Community.

Community Advice and Support:

Whatever your age, wherever you live in the Greater Manchester Jewish Community, The Fed is by your side.

We offer advice and support, both one-to-one and in groups, to people facing social care problems.

Communal Activities:

Not everyone who needs The Fed’s help requires our support on an individual basis. The best support for some people comes from meeting others at one of our regular group sessions or other activities.

Read more on The Fed website

Primary school raises hundreds for military care home

Primary school raises hundreds for military care home

Pupils at a primary school have taken part in a sponsored run and raised nearly £700 for The Royal Star & Garter Homes, which will go towards a minibus appeal at the Charity’s Home in High Wycombe.

Year three and four children from High Wycombe CofE School ran laps around the Rye on June 27, with parents cheering and supporting them.

The Royal Star & Garter Homes provides award-winning care for ex-Servicemen and women and their partners living with disability or dementia.

Year three teacher Nicola Jones said “The children loved the sponsored run. They were enthusiastic to raise money for the Home and we constantly encouraged their families and friends in order to increase the donation total. We are hoping to visit the Home in the new school year and look forward to organising more events and creating stronger links in the future.”

The Charity is raising £40,000 for a small minibus for the High Wycombe Home which will be used to take residents on activities, such as pub lunches, theatre and museum visits and sporting events. It will also be used to help residents attend medical appointments. In total, the Home will provide more than 50 activities each week, including music, crafts, aerobics, cookery and puzzles. Every resident also has access to the in-house physiotherapy.

High Wycombe Home Manager Chelle Daly, said: “The residents and I want to thank every pupil at High Wycombe Primary who raised money, along with all those who sponsored them. Outings play an important role in the quality of care we provide, so we’re chuffed to bits with this donation.”

The Charity welcomed its first residents to the High Wycombe Home in April, and also has Homes in Solihull and Surbiton.

High Wycombe Primary pupils can still be sponsored by going to

For more information about the care services provided at The Royal Star & Garter Home in High Wycombe, email [email protected] or call 01494 927555.

Kings Fund conference – 19 September 2019

Kings Fund conference – 19 September 2019

Enhanced health and wellbeing in care homes: doing things differently

Described as ‘islands of the old’, independent care homes often find themselves isolated from the communities they serve, while caring for large numbers of some of the oldest and most frail citizens in our society. While reliant on the NHS and local authorities to support the health and wellbeing of their residents, it is not widely understood how best these organisations can work together.

On 19 September, join The King’s Fund to explore innovative new ways to improve services and the health and wellbeing of residents in care homes and other forms of housing with care. Sign up today to hear from a line-up of policy and grass-root experts, from both the NHS and care homes, and to share learning with delegates from across the UK.

Register Now

Thursday 19 September 2019


The King’s Fund, London, W1G 0AN

NCF welcomes stonepillow into membership

We are delighted for Stonepillow to join us and look forward to working with them in the future.

Founded in 1989, Stonepillow are a charity that provides a lifeline for homeless people in Chichester, Bognor Regis and Littlehampton.

Stonepillow work with over 130 people every single day, empowering them to rebuild their lives and find independent accommodation they can call home.

Stonepillow provide a range of services including day centres, hostels, a recovery service, and supported housing. They also have two charity shops which gives people the opportunity to learn new skills and access education, training and employment.

Stonepillow are there for people who are sleeping rough or homeless and want to turn their lives around. The support they offer is tailored to the individual’s needs.

An Innovation in Water Safety

An Innovation in Water Safety

Nant Ltd, a long-standing water safety and Legionella control company and proud Industry Partner of the National Care Forum, has brought a new wave of technology to the field and is set to revolutionise the water safety industry.

L8 Remote, brings the age-old task of temperature monitoring compliance into the modern era by incorporating Internet of Things technology. The devices are capable of remotely monitoring water temperature from any number of pipes and outlets across the UK, simply attach the units wherever needed and sync them to the cloud-based system to receive a live feed of information.

The system has been intelligently designed to be both accurate in monitoring and efficient with battery life. By utilising the Sigfox network for wireless communication, the L8 Remote has a far longer battery life (up to 5 years) than devices using Wi-Fi connections and won’t interfere with any existing networks. Meaning you truly can just fit and forget.

The longstanding method of manual temperature monitoring is prone to human error and offers little in the way of prevention, putting both carers and residents at risk. Although, checking temperatures once a month is enough to meet HSE and CQC requirements, this fails to truly represent the water system as a whole. Temperatures can drop out of acceptable range between monthly checks and that provides the perfect opportunity for Legionella to thrive and pose a health risk.

The constant surveillance provided by L8 Remote means you’ll be notified the moment the safe temperature range is exceeded, meaning you can react and prevent issues before they have a chance to develop.

Developed with safety in mind, L8 Remote can also be used to track water flow meaning those wanting a closer eye on their control measures can monitor when outlets have been flushed and how much water has been used.

Beyond the realm of health and safety, remote monitoring offers a range of both professional and environmental benefits. In our case studies and projected data, we’re able to reduce the number of site visits by 54% meaning fewer disruptions to day-to-day business activities and 195kg reduction in CO2 emissions.

Traditionally, this kind of advancement would be expected to have a high price, but when compared to the current industry average service charges, most organisations would be able to save 20% on their water safety service contracts.

Chris Green, Managing Director of Nant had this to say on the product:
“Nant Ltd has been in the water safety and Legionella control industry for 25 years now and has always aimed to be at the forefront of advances within our field of work. We see great potential in this product and the benefits it can offer care groups in the current economic climate.
More and more care providers are being asked to do more for less or to save time on one task to achieve more on another. L8 Remote is the perfect solution to freeing up extra time, reducing costs and cutting out disruptive service visits.”

Coverage Care choose DeChoker to tackle increasingly complex care needs

Coverage Care choose DeChoker to tackle increasingly complex care needs

Coverage Care Services, the not-for- profit adult care provider has become the latest NCF Member to deploy DeChoker devices across all their homes to meet the increasingly complex level of needs being faced by the sector.

The exclusively Shropshire based operator has 14 homes for older people, people with disabilities and those with age-related conditions across the county and has a ‘Focus on achieving the highest standards we can for those who put their trust in us’. says Operations Director, Debbie Price.
‘We are seeing the risk of choking increasing as the nature of people’s conditions and frailty has increased.’ she continued. ‘We are always looking at how we can embrace technology to improve the quality of our care for benefit of all of our staff and residents.’

Coverage Care were able to implement the Anti-Choking equipment across their portfolio quickly and safely by taking advantage of DeChoker’s Train The Trainer option.

With an eye to the future, this will allow all new staff joining the company to be trained in how to use the life-saving equipment during induction, with an annual refresher for all staff.’ said Matt Oakley, CEO of Dechoker UK
‘We are pleased to be furthering our relationships with members of the NCF, and will continue to support both them and the providers they work with to help reduce choking related deaths in the sector.’ he added.

Log my Care launches new Photos and Zones features

Log my Care launches new Photos and Zones features

Log my Care prides themselves on listening to their community when it comes to releasing new features and updates to their award-winning free care management system. They firmly stand by their commitment to being “designed by Carers for Carers” and are proud to announce the latest update contains two of our most hotly requested features.

Evidence outstanding care like never before with the addition of photos. Carers using our Carer App can now add photos when they are making logs. This is great for evidence of outstanding care delivery during CQC inspections and because the photos are taken directly within the App they are super secure and no image is left on the devices themselves.

They have also launched Zones. A new and simple way to batch up your service-users and residents into sensible groups such as floors, wings, rooms, beds etc. to easily segment up which care tasks are shown to the corresponding Carers from within the app.

Sam Hussain, Founder of Log my Care explains further, “Our latest release shows how much hard work and effort we are putting into both listening to our community and actively adapting the care system to their requirements. Not only am I extremely proud of this latest release, but the speed, in which the team are releasing updates is a testament to our agility as a software provider.”

If you’re interested in electronic care management, then there has never been a better time to ditch the paper, save your care service tonnes of time and ease the administrative burden on your care team.

Visit and create your free account today.