Greensleeves Homes Trust
Anne Maas, Home Manager at Broadlands
We were delighted to achieve our Outstanding rating from CQC. We can’t replace home for our residents but we want to be the next best thing and we make life here what people want it to be for them. The staff work hard to build relationships with our residents and we make sure we adapt our routines to meet their needs, rather than the other way round.
We have a very committed, passionate, well trained staff group, who are motivated to put our residents first. We are there for our residents, have fun, try to make someone’s day every day and come with the right attitude to care.
We improve our services for our residents’ all the time by listening to them and their needs and acting on what they say! Delivering compassionate and individualised care.
Clive Rushworth’s mother, lives at Broadlands “We saw 24 other homes and this was head and shoulders above the rest,” Mr Rushworth commented. “My wife and I are senior social work managers and were impressed by how friendly and open the staff were – all of our questions were answered straight away and we were given the chance to talk to residents.”
A Broadland's resident commented “I didn’t know what good care was till I came to Broadlands”
Broadlands is a community hub for our residents, relatives, visitors, staff and local community, hosting regular interesting fundraising events, bringing in the community for our residents and enabling them to join in meaningful activities with family and friends.